Building a cloud-powered business requires more than just giving your people access to new systems. To get the maximum value from an application, you need to understand how your workforce and your business benefit. That’s especially important when the application – like Salesforce – is so central to your bottom line.
“According to a major analyst, enterprises that deploy CRM strategies will return at least 25 percent better financial returns than those that don’t. To help you harness Salesforce’s full potential, below is list of best practices based on talking and working with our clients”
Salesforce customer relationship management (CRM) product, composed of Sales Cloud, Service Cloud, Marketing Cloud, Force.com, Chatter and Work.com.
The world’s #1 CRM solution gives your sales teams the power to close deals like never before with an array of cloud-based tools that increase productivity, keep pipeline filled with solid leads, and score more wins. No software. No hardware. No speed limits.
From call-center software to self-service portals, our service solutions enhance your customer service with more responsive, more intuitive, more flexible support that anticipates customer needs.
All-in-one customer support app helps small businesses quickly offer personalized service on every channel.
Make the most of every customer interaction — creating personalised, cross-channel customer journeys that deliver exceptional brand experiences across email, mobile, social, Web, and more.
Harness the power of social and mobile to create rich, engaging online communities. Build deeper customer relationships. Drive employee productivity and innovation. And empower resellers, partners, and distributors to get deals done faster.
Turn social into a powerful business tool. Connect every employee with the files, data, and expertise they need.
Transform the way your company collects, analyses, and distributes customer information. Unify datasets from multiple sources into a single view so you can get fast answers and take immediate actions.
Today every company is in the app business. App Cloud is your one-stop shop for building, running, managing, and optimizing apps using the same technology and expertise that fuels our success.
Armed with lightning-fast tools, now anyone can build social and mobile apps with either clicks or code.
Build scalable, trusted apps faster than ever. Now featuring enterprise features and native Salesforce data integration