Dynamics 365 F&O Cloud Migration for McDonald’s Kuwait
Client: Al Maousherji Catering Company – McDonald’s Kuwait
Solution: Microsoft Dynamics 365 Finance & Operations (D365 F&O) Cloud Migration
Industry: Quick-Service Restaurants (QSR)
Duration: 3 Months
Overview
Al Maousherji Catering Company, the operator of McDonald’s in Kuwait, needed to modernize its legacy on-premises ERP infrastructure to improve scalability, performance, and operational agility. ITTI delivered an accelerated migration to Microsoft Dynamics 365 Finance & Operations (D365 F&O) Cloud, completing the transition in just three months while maintaining uninterrupted restaurant supply chain operations.
The Challenge
The existing on-premises infrastructure limited scalability and increased the effort required to maintain and support the ERP environment. The migration also involved critical operational dependencies and a tight delivery timeline.
- Key challenges included:
- Legacy Infrastructure: Limited scalability and agility of the existing on-premises environment.
- Zero Operational Disruption: Maintaining uninterrupted restaurant supply chain operations throughout the migration.
- Critical System Integration: Ensuring the Material Request system continued to support essential supply chain processes.
- Data Migration: Migrating two years of operational data within a compressed timeline.
- Document Continuity: Preserving access to business documents and receipts during the transition.
Our Solution
ITTI adopted an accelerated Lift-and-Shift migration strategy to move the existing Dynamics 365 Finance & Operations environment to the cloud with minimal operational risk.
- Key implementation activities included:
- Accelerated Cloud Migration: Migrated one legal entity to D365 F&O Cloud, completing the transition within three months.
- Operational Data Migration: Successfully migrated two years of operational data to maintain business continuity.
- Microsoft Tooling: Leveraged Microsoft Lifecycle Services (LCS), Code Upgrade Service, and Azure DevOps to streamline migration and delivery.
- Document Storage Modernization: Migrated documents and receipts to Azure Blob Storage for reliable cloud-based storage.
- Critical System Re-engineering: Re-engineered and validated the Material Request system to ensure seamless supply chain operations.
- Business Continuity: Coordinated migration and validation activities to minimize operational risk and maintain uninterrupted restaurant supply chain processes.
Business Outcomes
The migration established a scalable cloud foundation while preserving critical business operations.
- 3-Month Migration: Completed the cloud migration within an accelerated three-month timeline.
- Zero Supply Chain Disruption: Maintained uninterrupted restaurant supply chain operations throughout the transition.
- Lower Infrastructure Overhead: Reduced dependence on on-premises infrastructure and associated maintenance efforts.
- Improved Performance: Enhanced inventory processing and reporting performance.
- Scalable Cloud Foundation: Established a Microsoft-managed cloud environment to support future business growth and modernization.
The Impact
By migrating McDonald’s Kuwait’s Dynamics 365 F&O environment to the cloud, ITTI helped Al Maousherji Catering Company move beyond legacy infrastructure without compromising business continuity. The successful three-month migration delivered improved operational performance, reduced infrastructure overhead, and a scalable foundation for continued growth.
ITTI — Transforming Technology Together.
