Building a cloud-powered business requires more than just giving your people access to new systems. To get the maximum value from an application, you need to understand how your workforce and your business benefit. That’s especially important when the application – like Salesforce – is so central to your bottom line.
“According to a major analyst, enterprises that deploy CRM strategies will return at least 25 percent better financial returns than those that don’t. To help you harness Salesforce’s full potential, below is list of best practices based on talking and working with our clients”
Salesforce customer relationship management (CRM) product, composed of Sales Cloud, Service Cloud, Marketing Cloud, Force.com, Chatter and Work.com.
Salesforce’s real-time, multi-tenant architecture, platform and CRM application have helped companies effectively collaborate with their customers and has enhanced the communication channel